NexusProLux Sàrls (“NexusProLux”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our services, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Data Controller

The data controller responsible for processing your personal data is:

NexusProLux Sàrls
Luxembourg, European Union
Email: info@nexusprolux.com
Website: https://nexusprolux.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification data (e.g. name, company name, job title)
• Contact data (e.g. email address, phone number)
• Professional information provided through contact forms or enquiries
• Technical data (e.g. IP address, browser type, device information)
• Website usage data (via cookies and analytics tools)

We do not intentionally collect sensitive personal data unless explicitly provided and required for a specific purpose.

3. How We Collect Data

Your personal data may be collected when you:

• Visit our website
• Complete a contact or inquiry form
• Book a discovery call or consultation
• Subscribe to newsletters or updates
• Communicate with us by email or phone
• Use cookies or similar technologies while browsing our website

4. Purpose of Processing

We process personal data only when legally permitted and for legitimate purposes, including:

• Responding to inquiries and contact requests
• Providing consulting, training, coaching, or operational support services
• Managing client relationships and communications
• Improving website performance and user experience
• Ensuring website security and functionality
• Fulfilling legal, regulatory, or contractual obligations

5. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

• Your consent
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate business interests (such as improving services or ensuring security), provided such interests do not override your rights

6. Data Sharing and Transfers

We do not sell or rent personal data.

Personal data may be shared only with:

• Trusted service providers (e.g. IT hosting, analytics, scheduling tools)
• Professional advisers where legally required
• Authorities or regulators when required by law

All third parties are contractually bound to protect data in accordance with GDPR.

Where data is transferred outside the European Economic Area (EEA), appropriate safeguards are applied.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Once data is no longer required, it is securely deleted or anonymised.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at: [add contact email]

9. Cookies Policy

Our website uses cookies and similar technologies to improve functionality, performance, and user experience.

Cookies may include:

• Essential cookies (necessary for website operation)
• Analytical cookies (to understand website usage and improve content)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required, cookie consent is requested through a cookie banner or management tool.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

While no system can guarantee absolute security, we take data protection seriously and continuously improve our safeguards.

11. Third-Party Links

Our website may contain links to third-party websites. NexusProLux is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect legal, technical, or business developments. The updated version will be published on this page with a revised date.

13. Contact

If you have any questions about this Privacy & Cookies Policy or how your data is processed, please contact:

NexusProLux Sàrls
Email: info@nexusprolux.com
Website: https://nexusprolux.com

Last updated: 21.01.2026